Team Mason did an excellent job of selling our house. The process of selling was complicated by the fact that we needed to leave Eagle River just as a potential buyer was found. Audrey, Brent, and Nancy made dealing with the sales process, via long-distance communications, as easy as we could have hoped for. Whenever issues required our response, the team was quick to contact us and identify and discuss options. Once a course of action was identified, they worked quickly and effectively to implement it and resolve problems. The team was simply extraordinary in helping sell our house. Whether it was finding resources for needed repairs, recommending how to present the home best, or representing us at meetings, they were always there for us. We will always remember them gratefully for the great job they did for us.
We used the Mason team to buy our house in Eagle River. We chose them originally because Audrey responded to a request to tour a house and warned me away from a bad purchase. She knew all about the houses on the market and advised I pass on a place that looked good on paper but had a bunch of flaws. Her team is responsive, respectful, and very knowledgeable. We tended to work with Brent, and he went out of his way to make sure our interests were well taken care of. There was no pressure to make us get a purchase done. Brent took a personal interest in helping us find the right place and making sure we were well taken care of. For example, I did not know Much about home buying, and Brent shared his expertise constantly in teaching me what to look for and how to ensure the purchase was correct for us. I literally could not recommend the Mason team more. I have friends moving back to Alaska…
We used the Mason team to buy our house in Eagle River. We chose them originally because Audrey responded to a request to tour a house and warned me away from a bad purchase. She knew all about the houses on the market and advised I pass on a place that looked good on paper but had a bunch of flaws. Her team is responsive, respectful, and very knowledgeable. We tended to work with Brent, and he went out of his way to make sure our interests were well taken care of. There was no pressure to make us get a purchase done. Brent took a personal interest in helping us find the right place and making sure we were well taken care of. For example, I did not know Much about home buying, and Brent shared his expertise constantly in teaching me what to look for and how to ensure the purchase was correct for us. I literally could not recommend the Mason team more. I have friends moving back to Alaska, and I am sending them to the Masons when they arrive. It felt like we made friends by working with them. It took us several months of searching, and Brent happily brought us to probably 30 or more houses, and never once did it feel like we were imposing. He was always pleasant to see, and I actually began to enjoy times when we’d meet. Seriously, you can’t go wrong here!
The Mason team went right to work when we listed our home; it sold one day after we listed it. Always kept me informed. I am glad we chose them to represent us.
The Mason Team, Audrey, Brent, and Nancy provided a seamless team effort. This is my third experience with them, and I would 100% give them our next project. They provided consistent, calm, concise communication. They are amazingly available during every aspect of the process! They have a complete understanding and knowledge of the market, all of which gave us a greatly reduced stress level throughout the entire process. It is rare to be comfortable giving a complete endorsement of the handling of one of life's potentially overwhelming processes, but they provided an amazing experience that allows us to offer our highest recommendation.